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Air Ambulance Services

Our air medical ambulance services caters to those individuals who require medical assistant while traveling, whether it is as a stretcher case on life support system or as an escort for those disabled and/ or unable to tend for themselves during their flight back home. Any person requiring any form of medical assistant for critical or non-critical care transport may use these services. There are different kinds of air ambulance, which are being done in different way, which are as follows:

Air ambulance in a chartered plane

In these kind of medical escort, the aircraft will go only for the patient, to the destiny where the airport is available. These are usually used to shift a critically ill patient/ time constrain for the specialized medical treatment; a patient with some kind of infectious/ communicable disease or if the patient is on ventilator. The Ayushman Air Ambulance has been repatriating patients on charter planes for a number of years and has good experience. Our Doctors and Paramedics are well-qualified professionals who efficiently provide coordinated “bedside to bedside” transfers worldwide.

Air Ambulance in Commercial planes

These kinds of services are provided to shift a patient with maintained hemodynamics, requiring only oxygen support/ stretcher/ cardiac monitoring/ infusion or syringe pumps/ doctor and medical personal etc... These are usually used to transfer patient from long distances in India and abroad. The patients can only be transferred on the time/ availability of commercial flights and seats. For lying patients, a stretcher and for sitting patients, a seat can be arranged in such flights. We use the latest “State- of- the- art” equipments, which can provide ICU care on commercial flights. Though a patient may only require minimal care, the air ambulance always takes all standard emergency equipment and medication. Our staff and equipment are located in New Delhi. About 24 -72 hours prior information/ booking of the patient and transfer is mandatory by all the airlines in India. The patient should not have any kind of infectious/ communicable disease or on ventilator. Critically ill patients are not allowed to transfer by commercial flights by the airlines. Moreover the airline doctor, who is present at the airport, has the authority to refuse air medical escort of a particular patient, if he find the patient unfit for Air transportation.

Air ambulance in Helicopters/ Choppers

These services can be used to transfer a patient from a short distance of destination (up to 200 kms.)/ Non-availability of an airport/ immediate requirement of specialized medical care. The total numbers of seats are less in these helicopters. Moreover the total number of attendants is decided as per the total on board weight.

Rules/ protocols and polices during air escort:

These are made by The Ayushman Air Ambulance for the benefit of both the patient and the staff of Ayushman Air Ambulance, which should be strictly followed during the air transport, are as follows:

  •   Every patient who is to be transferred in a chartered aircraft with ACLS (advanced cardiac life support) facility is critically ill and the doctor on board is capable of handling any kind of emergencies.
  •    Any kind of mis-happennings including death may occur during transfer of a critically ill patient, which has already been explained to the attendants.
  •   In case of death, a certificate of death during transportation can be issued to the relatives by the doctor on board. In case of MLC cases, the body will be handed over to the concerned police department only. No compensation of death during air medical escort will be given to the patient/ attendants.
  •   The MLC/ MLR number will be produced by the attendants before the journey starts.
  •   All the medical records, including discharge summary and investigation reports, will be handed over to the attending doctor of the hospital, where the patient is being transferred.
  •    In case of any transmitted disease of the patient (like HIV/ open Koch’s/ swine flu/ viral hepatitis B or C), it will be disclosed to the treating doctor, but may not to the attendants.
  •   The treatment in an air ambulance is only an emergency measure and does not match the full in-hospital treatment.
  •   All the payments of air transfers/ transportation will be made before departure from one place to another.
  •   The charges of medications/ consumables, which is used on the patient during transfer, will be charged extra.
  • Feeding of the patient is not permitted in the air ambulance during transportation, because it may lead to aspiration and indigestion, which can be fatal for the patient.
  •   Attendants and relatives are free to ask about the present general condition of the patient to the doctor. They are also free to ask about the medications and procedures, which are being carried out on the patient for better results. They can also refuse for treatment in the air ambulance after signing the ‘refusal form for consent of treatment’ which is available.
  •   The aircraft may land at the nearby airport in between the journey with or without patient for refueling.
  •    The route of the aircraft can be changed due to weather conditions/ ATC clearances and directions. Safety of everybody on board is necessary. Critically ill patient is being managed by the doctor in the air ambulance.
  •   If the total flying time increases due to any inevitable circumstances, will be charged extra to the relatives.
  •   Each and everybody on board is working for the benefit and for better results of the patient, kindly do not use any rude/ abusive language during air ambulance.
  •   Smoking and drinking (alcohol) is prohibited any time in the air ambulance during transport.
  •   The doctor may use emergency drugs, sedatives, anti-arrhythmic medications and may carry out any emergency procedure if needed, according to the clinical condition of the patient, during transportation; i.e. airway intubation and mechanical ventilator initiation, CVP line insertion, temporary pacemaker insertion, D.C. cardio-version, use of external pacemaker and cardio-pulmonary resuscitation. All this is being done with the consent of the relatives and attendants for betterment of the patient.
  •    In case of any accident during air transportation, the patient’s safety is the prime motto, then of the other on board members. Everybody should co-operate and participate equally in such conditions.
  •   The air ambulance will not disobey any kind of air traffic/ government rules at any circumstances.
  •   The air ambulance will land at the adjoining nearest airport of the city, where the patient needs to be transferred and then in a local road ambulance with the complete medical team to the appropriate hospital. The charges of road ambulance services will be charged extra to the patient/ attendants.
  •   In case of delays due to any reasons, the medical team and the crew members may stay back at the city of destination. The patient’s relatives are supposed to give them proper guidance, security and place to stay back.
  •    In case, the patient expires/ general medical condition deteorates/ unable to be transferred or the decision for transfer changes, before reaching the desired destination; the full charges will be charged.
  •   The air ambulance will take off from one place to another depending upon the air traffic rules, clearance from other side, weather conditions, and availability of airport staff during evening and night hours etc.
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